At ClickModeTech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, delivery address.
Order Information: Products ordered, payment method (Cash on Delivery), and delivery preferences.
Communication Data: Any emails, messages, or feedback you send us.
Device Data: We may collect basic technical details such as IP address, browser type, and location data (only for analytics purposes).
Note: We do not collect or store any credit/debit card, UPI, or digital payment information, as we only offer Cash on Delivery.
2. How We Use Your Information
Your data is used for the following purposes:
To process and deliver your orders.
To communicate with you regarding order confirmation, delivery, and support.
To improve our services, website performance, and customer experience.
To send promotional messages (only if you opt in).
3. Data Sharing
We do not sell or rent your personal data to any third party. However, we may share your information with:
Logistics partners for order delivery.
Service providers for customer support, SMS/email delivery, and analytics.
All third parties are bound by confidentiality agreements to protect your data.
4. Data Security
We implement reasonable security practices to protect your personal data from unauthorized access or misuse. However, no internet-based service is 100% secure, and we advise you to exercise caution while sharing sensitive data.
5. Your Rights
You have the right to:
Request access to your personal data.
Ask for corrections or updates to your data.
Request deletion of your data from our records.
Opt out of promotional communication.
📤 Opt-Out Policy
You have full control over how your data is used for marketing and communication.
How to Opt Out:
To stop receiving promotional SMS or emails, you can reply “STOP” to any message or email you receive from us.
Alternatively, email us at 📧 [email protected] with the subject line: “OPT OUT”.
We will process your opt-out request within 3 business days and ensure that you no longer receive marketing communication from us.
Note: You will still receive necessary order-related communications (like delivery updates) even after opting out.
📬 Contact Us
If you have any questions about our Privacy Policy, or want to request access, updates, or deletion of your data, you can contact:
📧 Email: [email protected].